Safety & scope

What SnapHealth is, what it isn't, and how we keep your information safe. We'd rather be clear than impressive.

SnapHealth is
Educational health guidance
Wellness support
Report organization
Care navigation
SnapHealth is not
Emergency care
A replacement for your local doctor
A source of diagnosis or prescriptions
Therapy or treatment decisions

SnapHealth Live provides educational health guidance, wellness support, report organization, and care navigation. It is not emergency care and does not replace a locally licensed physician.

Depending on your location, doctors on SnapHealth may not be able to diagnose, prescribe, provide therapy, or make treatment decisions. If you have urgent symptoms, contact local emergency services or a licensed local provider.

If you have urgent symptoms, don't wait for SnapHealth.

Chest pain, difficulty breathing, severe bleeding, sudden weakness, or any life-threatening symptom — contact your local emergency services or go to the nearest hospital immediately. SnapHealth flags red-flag situations and will always point you to local urgent care.

Your privacy

Encrypted end to end

Your reports are encrypted in transit and at rest. We never sell your data.

You control access

Choose exactly who in your family can see what — and change it anytime.

Export or delete anytime

Download your full vault, or permanently delete it, whenever you choose.